While we send the confirmation email immediately, it may take up to 10 minutes for you to receive it (based on your provider). Once you receive the email please click the green "Verify my email" button in the email. This delivery timeline is influenced by your email provider, as delays can sometimes occur.
Sometimes, verification emails are automatically filtered into the spam, junk, or promotional folders. Be sure to carefully check these folders, in addition to your primary inbox.
Add the email addresses notifications@municibid.com and support@municibid.com to your safe sender list to ensure they are not flagged as spam. This step will help prevent future communication issues.
Additionally, adding notifications@municibid.com to your safe senders list will help ensure that future emails are delivered to your inbox without issue. Including support@municibid.com in your safe senders list is also recommended for smooth communication.
If the above steps do not resolve the issue, your email provider might be blocking Municibid emails. Contact your email provider and request assistance in unblocking these emails.
If after 10 minutes you still do not have the confirmation email, please contact us. Verification emails might occasionally take longer due to delays caused by email server traffic or provider issues.
Our support team can also manually verify your email after confirming your account details. To initiate manual verification, contact us and be ready to provide your registered email address and any relevant account information.