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Winning bidder is unresponsive or hasn't paid for their won auction
Winning bidder is unresponsive or hasn't paid for their won auction

Have a bidder/buyer who hasn't paid for their won auction listing? Here's how we can help.

Team Municibid avatar
Written by Team Municibid
Updated over a year ago

While most auctions end without any issues, there are times when you have issues with the winning bidder not paying or picking up their auction item(s).

We make it easy for you to report a defaulting bidder.

Before you report a bidder please make sure you have answered yes to the following:

  1. Have you tried emailing and calling the winning bidder to make arrangements?

  2. Have you given them ample time to respond? (we do not have any set rules on this) we do recommend 5 business days.

If you have answered YES to both of these questions then you can report the bidder.

To report a bidder:

  1. Please make sure you signed in to Municibid

  2. Go to the page of the item or go to https://municibid.com/Account/Listings/Successful

  3. Click "Report Bidder".

After you report the bidder, Municibid will send a violation notice to the bidder giving them two business days to respond to you and make arrangements.
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If they fail to follow through you can then offer the auction item to the next highest bidder or relist the auction item.

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