For Bidders
Help documents for bidders
By Team and 1 other2 authors34 articles
- What do I do if the item doesn't match its description?While rare, there are times where the item isn't exactly what you expected it to be.
- All About SMS Outbid NotificationsDo you want to start or stop receiving text/sms notifications when you are outbid?
- Removing or lowering a Proxy BidHow to remove or lower your proxy/maximum bid
- Watching Items and AuctionsHow to watch auctions or items you are interested in.
- Wire Transfer MoneyInformation on Wiring Money to Municibid
- I won my auction what's next?
- Why do I have to re-enter my credit card information after I already did it during registration?
- Why did my bid go to my maximum bid?
- I won the auction, how do I contact the seller?Do you need help with contact information for the seller of a listing you won?
- How Do I Search By State?
- Can I have more than one credit card on file?
- How do I manage my credit cards?
- How do I know if an item has a reserve?
- How do I update my credit card?
- How will I know if I won an item?
- How do I ask the seller a question?
- How do title transfers work?
- Can I cancel/reduce my bid after I submit it?Information on cancelling or reducing bids and proxy bids after they have been submitted
- I need more information on the item then what is already listed.
- The seller has not answered my question yet.
- All about Proxy BiddingAre you interested in learning about Proxy Bidding and how it can help you bid?
- What is a reserve price?
- Why did the auction end later than the closing time?
- Why was someone able to bid less than the bid increment?
- Why can't I bid less than the starting bid if there is no reserve?Starting Bids vs. Reserve Prices - what's the difference?
- Why is there an open invoice for an item I already paid for and picked up?This explains why you may see an open invoice in your Municibid account even after paying for and picking up an item.
- How does Municibid handle invoices and payment processing for wire transfers or ACH payments?
- How can I make a wire transfer payment for an invoice on Municibid?
- How can I manage cancelled and relisted auctions effectively on Municibid?
- Why is my Municibid account restricted?